Search found 907 matches

Search found 907 matches Page 91 of 91
by Eric
Wed Jun 15, 2011 7:05 pm
Forum: Viscosity Support (Windows Version)
Topic: Viscosity stuck at creating connection, doesn't quit
Replies: 31
Views: 28442

Hi mjb, There is something either stopping the Viscosity Service from running, or blocking communication to it. Do you get a notice when you start Viscosity that it is unable to communicate with the service? Can you try turning off any firewalls or anti virus software you have running and try again....
by Eric
Fri Jun 10, 2011 11:24 pm
Forum: Viscosity Support (Windows Version)
Topic: Viscosity stuck at creating connection, doesn't quit
Replies: 31
Views: 28442

Thanks for the reply, mjb. Can I get you to edit the connection you are trying to use, go to the Advanced tab, and tick the box that says "Don't create a network adapter for this connection". The connection will then use the adapter created before when you ran that test program. Click save then try ...
by Eric
Tue Jun 07, 2011 7:07 pm
Forum: Viscosity Support (Windows Version)
Topic: Clearing saved passwords
Replies: 5
Views: 10000

Hi Dave, I'm assuming your test account credentials are still valid, as if they are not, Viscosity should detect this and clear what's saved then prompt you for new credentials. To delete what credentials you have saved, close Viscosity, then go to C:\Users\<Your Username>\AppData\Roaming\Viscosity ...
by Eric
Wed Jun 01, 2011 5:07 pm
Forum: Viscosity Support (Windows Version)
Topic: Viscosity stuck at creating connection, doesn't quit
Replies: 31
Views: 28442

Hi mjb, It's getting stuck trying to create a network adapter for that connection. When Viscosity was installed, did you click "Continue Anyway" to the prompt asking to install the drivers for the Viscosity Virtual Adapter? Then when you go to quit, Viscosity waits to make sure everything closes dow...
by Eric
Sun Mar 06, 2011 8:36 am
Forum: Viscosity Support (Windows Version)
Topic: Connection hanging - how to get diagnostic information?
Replies: 6
Views: 7485

Now that makes things a bit more interesting. The only reason a password request should pop up is because OpenVPN is asking for it. Are you sure you didn't generate it wanting a password? Can you check your Mac keychain just to double check there isnt a password for that file already saved. Beta ver...
by Eric
Fri Mar 04, 2011 7:03 pm
Forum: Viscosity Support (Windows Version)
Topic: Connection hanging - how to get diagnostic information?
Replies: 6
Views: 7485

Hi blackpuma, The next beta will print out the better logs (in the last release, the logs were only printing at certain steps). When you say it hangs, is the whole program failing to respond, or it's just sitting at the connecting step forever? If you then go to disconnect, are there any crashes or ...
by Eric
Mon Jan 10, 2011 12:03 am
Forum: Viscosity Support (Mac Version)
Topic: I am not able to connect! just keep spinning!
Replies: 3
Views: 4607

Hi Suri, Unfortunately it's bad news. The reason that would be happening is because the remote end of the VPN connection is rejecting your connection to their server, or you have a firewall or proxy in between that is causing the connection to drop. That looks like a WiTopia connection. You will nee...
Search found 907 matches Page 91 of 91