Viscosity. OpenVPN client. For Mac.  
 
 

Network Traffic Statistics

Got a problem with Viscosity or need help? Ask here!

Network Traffic Statistics

Postby iWizardPro » Tue Apr 24, 2012 6:47 pm

Hello,

There appears to be a bug in your software that prevents it from measuring network traffic statistics past 2 GB. I am running version 1.3.6 build 1138 on a Windows 7 SP1 64-bit machine. It stops exactly at 2.00 GB, after that it stops counting. You can find a screenshot with the problem here: http://img.iwizardpro.com/7cb838.png Would you fix this ASAP?

Thanks,
Ryan Tse
iWizardPro
 
Posts: 6
Joined: Mon Nov 07, 2011 5:22 pm

Re: Network Traffic Statistics

Postby Eric » Tue Apr 24, 2012 6:56 pm

Hi Ryan,

Thanks for the bug report. We'll have a look and see what's going on and get it fixed as soon as we can.

Cheers,

Eric
User avatar
Eric
 
Posts: 152
Joined: Sun Jan 03, 2010 3:27 am

Re: Network Traffic Statistics

Postby iWizardPro » Mon Apr 30, 2012 2:00 pm

After updating to the latest version, the problem still persists. The screenshot from the OP is still characteristic of the problem that I am experiencing.
iWizardPro
 
Posts: 6
Joined: Mon Nov 07, 2011 5:22 pm

Re: Network Traffic Statistics

Postby Eric » Tue May 01, 2012 10:13 pm

Hi Ryan,

Our testing showed the issue as fixed. We will have another look to make sure we didn't miss anything.

Thanks for your patience,

Eric
User avatar
Eric
 
Posts: 152
Joined: Sun Jan 03, 2010 3:27 am

Re: Network Traffic Statistics

Postby iWizardPro » Tue Jun 26, 2012 5:45 pm

Have there been any new developments in fixing this issue? I am running the latest version of the software, and the problem is still persistent. Thank you for your help.
iWizardPro
 
Posts: 6
Joined: Mon Nov 07, 2011 5:22 pm

Re: Network Traffic Statistics

Postby Eric » Tue Jun 26, 2012 7:19 pm

Hi Ryan,

We were hoping to have 1.4 out by now but we've had a few setbacks which has delayed it's release. If the bug is being disruptive, please shoot us an email and we can try to get a custom build to you that hopefully solves the issue.

Regards,

Eric
User avatar
Eric
 
Posts: 152
Joined: Sun Jan 03, 2010 3:27 am


Return to Viscosity Support (Windows Version)

Who is online

Users browsing this forum: No registered users and 2 guests



cron
 
 
 
 
Navigate

Home
Applications
Blog
About
Support
  Support

Support Home
Documentation
Knowledge Base
Forum
  Community

Blog
Forum
Twitter
Viscosity
Viscosity Server


 
 
SparkLabs Copyright © SparkLabs. All Rights Reserved.