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by bferrell58
Fri Aug 27, 2021 2:52 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity Helper Connection Failed
Replies: 21
Views: 6497

Thu Aug 26, 2021 6:10 pmEric wrote:
Hi bferrell58,

Thanks for the report, we're looking into this.

If you could please check the Console Log for any information and post it here, that would be appreciated - https://sparklabs.com/support/kb/articl ... nsole-log/

Regards,
Eric
1.9.3 installs and works
by bferrell58
Fri Aug 27, 2021 2:51 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity Helper Connection Failed
Replies: 21
Views: 6497

[quote=Eric post_id=9400 time=1629965433 user_id=284] Hi bferrell58, Thanks for the report, we're looking into this. If you could please check the Console Log for any information and post it here, that would be appreciated - https://sparklabs.com/support/kb/article/viewing-the-console-log/ Regards, ...
by bferrell58
Thu Aug 26, 2021 4:32 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity Helper Connection Failed
Replies: 21
Views: 6497

The following messages is seen: Viscosity Helper Connection Failed Viscosity was unable to connect to its helper tool and must now quit. Please ensure that Viscosity has been correctly installed and isn't being blocked by any network security software, and then reopen Viscosity to try again. Uninsta...
Search found 3 matches Page 1 of 1