Hi Phil, There is no way we can force it to do an NCSI check unless a network change happens. As you have noted, disconnecting and reconnecting will do this for example. I'm afraid we see this from time to time on WiFi as well with no VPN connected. Modern Standby could be causing issues here, could...

Hi Dennis, This is a bug that can sometimes occur that is caused by older versions of Windows when adapter order is changed. We added further mitigations in 1.9 however I'm afraid we're having problems resolving this completely. This is no longer an issue on Windows 10 1809 and higher as we can use ...

Hi tonyhpost, Could you please post a copy of your log and we can take a look if there's anything obvious? Please allow two minutes for the connection to time out to grab a copy of the log if you think the connection is hanging - https://sparklabs.com/support/kb/article/viewing-the-openvpn-log/ Plea...

Hi mcjoppy,

Thank you very much for your report. A beta feature made it's way into production that shouldn't have. We have now re-released version 1.9 (Build 1695) which is available via Automatic Updates, this will resolve this issue.

Regards,
Eric

Hi dsafford,

Thank you very much for your report. A beta feature made it's way into production that shouldn't have. We have now re-released version 1.9 (Build 1695) which is available via Automatic Updates, this will resolve this issue.

Regards,
Eric

Hi Phil,

Thanks for the feedback, it's highly appreciated. We're expecting 1.9 to be released this week.

Regards,
Eric

Hi nsumner, As previously mentioned, if you still have "127.0.0.1" lingering, this is coming from somewhere else. Viscosity does not use this address anymore. Cisco Umbrella, AnyConnect, and various DNSCrypt tools use this address and could be installed on your system creating a conflict for example...

Hi Totalbc, Your connection is being immediately interrupted, this will most likely be caused by a bad connection somewhere between you and the server, this could be your WiFi, Internet connection or at the servers end. Please try using a UDP connection unless you have a specific need to be using a ...

Hi Chris, Microsoft have still released no updates or documentation on what changes they've made, I'm afraid we're stuck on their timetable with this one. Until they release updated APIs that are deemed stable (i.e. won't have major changes in future developer builds), I'm afraid we won't be able to...

Hi ivy, Please ensure you have followed all the steps here or the route-pre-down script will not run - https://sparklabs.com/support/kb/article/preventing-network-and-dns-traffic-leaks/#preventing-network-leaks-when-a-drop-out-disconnect-occurs The log may also have information on why the script is ...