Search found 936 matches

Search found 936 matches Page 1 of 94
by Eric
Thu Mar 26, 2020 11:09 pm
Forum: Viscosity Support (Windows Version)
Topic: Unable to connect to VPN, disconnected after 1-2 seconds
Replies: 5
Views: 1053

Hi MikeSK,

Could you please open a Command Prompt and send us the output of the following two commands? Type each one in then press Enter:

ipconfig -all
route print

You may wish to email these to us instead to [email protected] as this is a public forum.

Regards,
Eric
by Eric
Thu Mar 26, 2020 9:41 pm
Forum: Viscosity Support (Windows Version)
Topic: Unable to connect to VPN, disconnected after 1-2 seconds
Replies: 5
Views: 1053

Hi MikeSK,

Thanks for sending that. I think we've found the problem and implemented a fix. Could you please try updating to 1.8.5 Beta 8 and let us know if the problem is still present?

Regards,
Eric
by Eric
Thu Mar 26, 2020 9:12 am
Forum: Viscosity Support (Windows Version)
Topic: Reconnect after ISP disconnect at main office
Replies: 4
Views: 39

Hi Andrew,

If a dropout/modem reboot lasts for that long, you are probably better off letting Viscosity handle the dropout in this case.

Regards,
Eric
by Eric
Wed Mar 25, 2020 10:18 am
Forum: Viscosity Support (Windows Version)
Topic: Reconnect after ISP disconnect at main office
Replies: 4
Views: 39

Hi troveitech, I'm afraid I haven't seen this one happen before, how long do these occasional network dropouts last for off interest? Disabling persist-tun is unlikely to help here unless there is a bug in OpenVPN we're unaware of, if it does help, please do let us know and we'll investigate that sp...
by Eric
Mon Mar 23, 2020 11:02 am
Forum: Viscosity Support (Windows Version)
Topic: Update french translation
Replies: 8
Views: 6330

Thanks, bubi54! We'll get that fixed.

Regards,
Eric
by Eric
Mon Mar 23, 2020 10:22 am
Forum: Viscosity Support (Windows Version)
Topic: VISCOSITY CONNECTION ISSUE WIN10
Replies: 1
Views: 84

Hi mc753, Is this a company provided laptop and if so, was it provided with Viscosity already installed? The error indicates that Viscosity Service is not running elevated. By default, Viscosity Service is installed as the SYSTEM user, however this has either not happened and the service is running ...
by Eric
Mon Mar 16, 2020 9:40 am
Forum: Viscosity Feedback
Topic: License Keys
Replies: 3
Views: 2035

Hi pirx, All older (platform specific) keys are per user, right? This is up to you. You can use your volume licenses per user or per machine, but you cannot mix these licensing options, more information here - https://sparklabs.com/support/kb/article/using-your-license-on-multiple-computers/#using-a...
by Eric
Fri Mar 13, 2020 11:33 am
Forum: Viscosity Feedback
Topic: License Keys
Replies: 3
Views: 2035

Hi Pirx, Details on what type of license a serial is are included in your license email. If you do not have a copy of your original license email, you can resend them here - https://sparklabs.com/support/kb/article/resending-license-details/ It is not possible to see in Viscosity what license is cur...
by Eric
Fri Mar 06, 2020 7:31 pm
Forum: Viscosity Support (Windows Version)
Topic: Update french translation
Replies: 8
Views: 6330

Hi bubi54,

I have emailed you a copy of the updated localization files to your forum email address.

Regards,
Eric
by Eric
Fri Mar 06, 2020 11:21 am
Forum: Viscosity Feedback
Topic: Feature Request: dynamically add/remove connections via ovpn files on USB stick
Replies: 2
Views: 2995

Hi Roland, Thanks for the feature suggestion. We will add this to our feedback list as with all the feedback we receive, however this is quite a specific feature request that I doubt will be bumped up the list very quickly. Instead, may I offer an alternative solution you may wish to consider, this ...
Search found 936 matches Page 1 of 94