Search found 1116 matches

Search found 1116 matches Page 1 of 112
by Eric
Tue Oct 19, 2021 11:10 am
Forum: Viscosity Support (Windows Version)
Topic: Version 1.9.4 DNS Issues
Replies: 14
Views: 7595

Hi dkaczmark,

You can find our email address here - https://sparklabs.com/support/#contact

If you could send us the following, we can take a good look - https://sparklabs.com/support/kb/articl ... ort-staff/

Regards,
Eric
by Eric
Fri Oct 15, 2021 9:49 am
Forum: Viscosity Feedback
Topic: OpenVPN 2.5/Wintun support
Replies: 1
Views: 43

Hi Axe_L_Thief, Viscosity 1.10 is currently in beta and uses OpenVPN 2.5 by default, we encourage you to give it a try - https://sparklabs.com/support/kb/article/using-viscosity-beta-versions/ In regards to WinTun, we have decided not to support it for now, partially because it is in very active dev...
by Eric
Wed Sep 29, 2021 8:48 am
Forum: Viscosity Support (Windows Version)
Topic: Version 1.9.4 DNS Issues
Replies: 14
Views: 7595

Hi dragusalexandru,

Could you please provide a the following and we can take a look - https://sparklabs.com/support/kb/articl ... ort-staff/

Regards,
Eric
by Eric
Wed Sep 29, 2021 8:47 am
Forum: Viscosity Support (Windows Version)
Topic: google auth fails instantly
Replies: 1
Views: 111

Hi dragusalexandru, Could you please provide a copy of the log when this happens and we can take a look? We use 2FA regularly and haven't experienced any problems so it is most likely something else related to the OpenVPN 2.5 update going on here - https://sparklabs.com/support/kb/article/logs-and-i...
by Eric
Wed Sep 22, 2021 9:02 am
Forum: Viscosity Support (Windows Version)
Topic: Version 1.9.4 DNS Issues
Replies: 14
Views: 7595

Hi rps, If you are pushing no routes, no traffic should be going through the VPN thus DNS not resolving shouldn't be an issue in this case. The users local DNS servers should be answering connections. The exception here is if you are forcing users to Full DNS, of which case the local DNS servers wil...
by Eric
Tue Sep 14, 2021 7:24 am
Forum: Viscosity Support (Windows Version)
Topic: Version 1.9.4 DNS Issues
Replies: 14
Views: 7595

Hi ITGregg, As for the .local domain, I can see mention of that in the Viscosity logs but there is no mention of it in the VPN config file. So when you say it's being "pushed" what do you mean by that? It means the server is sending the command to your client to configure. If you look at y...
by Eric
Mon Sep 13, 2021 5:28 pm
Forum: Viscosity Support (Windows Version)
Topic: Version 1.9.4 DNS Issues
Replies: 14
Views: 7595

Hi dankuz83,

As mentioned above, there are some changes in 1.9.4 that may cause issues with misconfigured setups. You're welcome to post your log and copy of your config and we can take a look.

Regards,
Eric
by Eric
Fri Sep 10, 2021 8:54 am
Forum: Viscosity Support (Windows Version)
Topic: Version 1.9.4 DNS Issues
Replies: 14
Views: 7595

Hi ITGregg, There's a few things going on here. You have two IPv6 DNS servers, however you have no IPv6 routes. Viscosity should be detecting these aren't reachable but isn't, so we'll look into why that is, however they will be timing out one by one and leading to no DNS via Viscosity. Please remov...
by Eric
Tue Sep 07, 2021 12:19 pm
Forum: Viscosity Support (Windows Version)
Topic: ViscosityService.exe service faulting
Replies: 2
Views: 1660

Hi Don, Usually if ViscosityService is causing the crash, you should see a stacktrace in a second event in the event log under or above what you have posted. If you do see this, could you please post a copy? If you don't see this, it means the crash isn't actually happening in Viscosity, but as the ...
by Eric
Mon Sep 06, 2021 6:17 pm
Forum: Viscosity Support (Windows Version)
Topic: Current Status of Windows User Certificate Store Support
Replies: 1
Views: 1446

Hi mujjy, The cryptoapicert command will check both the System/Machine store, and the user who is running Viscosity, this has been the case for some time with Viscosity. The service will first check the system store for a matching credential, if it is not found, you should see the following in the l...
Search found 1116 matches Page 1 of 112