Search found 2110 matches

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by James
Tue Oct 26, 2021 12:56 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity 1.10 not working with Monterey 12.0.1
Replies: 3
Views: 112

Hi Folks, We've had a handful of reports that Viscosity may get stuck at launch under macOS 12.0.1. It appears to be stuck waiting for its helper tool to install/update. As the helper tool installation process is handled entirely by macOS itself we're not entirely sure whether this is a macOS bug or...
by James
Tue Oct 26, 2021 2:05 am
Forum: Viscosity Feedback
Topic: Suggestion - Switch between connection with special key (Alt e.g.) in menu for Mac OS version.
Replies: 1
Views: 63

Hi PaKostya, Thanks for your feedback - much appreciated! We'll take it on board. You may like to consider making use of Viscosity’s scripting support. You could write a script that disconnects your current VPN connection, and connects the other one, and either have it in a convenient location (such...
by James
Fri Oct 15, 2021 8:31 pm
Forum: Viscosity Support (Windows Version)
Topic: No internet on connection on VPN connection
Replies: 1
Views: 88

Hi herzzreh, Thanks for posting your log. Based on the warning messages in it, it looks like there is a mismatch between the compression settings on the server and the client. When this happens traffic routed into the VPN connection will end up being dropped. More information and instructions on how...
by James
Fri Oct 15, 2021 2:49 pm
Forum: Viscosity Support (Mac Version)
Topic: CHACHA20-POLY1305 cipher
Replies: 2
Views: 132

Hi kevdog, Use of this cipher requires OpenVPN 2.5, which the latest Viscosity beta version supports. You can find instructions in the article below for how to use the latest beta version: https://www.sparklabs.com/support/kb/article/using-viscosity-beta-versions/ We expect to have version 1.10 full...
by James
Thu Oct 07, 2021 4:51 pm
Forum: Viscosity Feedback
Topic: How do I change my username on the forum?
Replies: 1
Views: 133

Hi steve23094, If you send an email to our support email address with your preferred username I'm sure we can update it for you. Make sure you're using the email address associated with your forum account so we can confirm you're the account owner before making the change. https://www.sparklabs.com/...
by James
Wed Sep 29, 2021 9:29 pm
Forum: Viscosity Support (Mac Version)
Topic: macOS 11.6 change to viscosity keepalive
Replies: 2
Views: 177

Hi matt-stuart, This is unlikely to be related to macOS 11.6, unless you have some out of date firewall or network security software misbehaving with the update. More likely this is a misconfiguration between the OpenVPN server and client. Either no traffic is passing at all (possibility a compressi...
by James
Wed Sep 29, 2021 9:15 pm
Forum: Viscosity Support (Mac Version)
Topic: Okta MFA/OpenVPN Connect support
Replies: 5
Views: 4176

Hi theeyeofsauron, I've pulled a snippet from a support email with some more details: To support the larger SAML authentication messages they appear to have patched OpenVPN to significantly expand OpenVPN’s control channel message size. The reason why OpenVPN uses such a small size limit in the firs...
by James
Thu Sep 23, 2021 6:46 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity could not work after upgrade to Monterey 12 Beta 7 Release
Replies: 8
Views: 969

Hi Folks, macOS 12 will be officially supported by Viscosity when it’s released. I’m afraid we cannot offer support for running Viscosity on beta versions of macOS. macOS beta versions are typically buggy, and often bugs are introduced between beta releases. In this instance it’s highly likely you’r...
by James
Mon Sep 20, 2021 2:50 am
Forum: Viscosity Support (Mac Version)
Topic: Proxy Auto Configure mode in Viscosity
Replies: 4
Views: 3342

Information on the available DNS Modes can be found at:
https://www.sparklabs.com/support/kb/ar ... #dns-modes

Cheers,
James
by James
Thu Sep 16, 2021 10:16 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity VPN using existing Tunnelblick OpenVPN config cannot authenticate/connect
Replies: 10
Views: 3733

Glad to hear you got it working. I recommend running through the troubleshooting steps at: https://www.sparklabs.com/support/kb/article/troubleshooting-dns-problems/ My instinct is the article linked below is probably the cause, however run through the steps in the above article first to be sure: ht...
Search found 2110 matches Page 1 of 211