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- by Eric
- Tue Aug 27, 2019 6:01 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity 1.8 Beta DNS Problem
- Replies: 5
- Views: 851
Thanks for letting us know! We'll continue to investigate the problem in the mean time.
Regards,
Eric
Regards,
Eric
- by Eric
- Tue Aug 27, 2019 5:47 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity 1.8 Beta DNS Problem
- Replies: 5
- Views: 851
Hi SomeOneInEurope, It looks like DNS has become stuck somehow. Could you please do the following: Open Task Manager and go to the Services Tab. Locate ViscosityService in the list, right click it and select Stop, then right click it again and select Start. This should restore DNS to how it was befo...
- by Eric
- Tue Aug 27, 2019 3:52 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity 1.8 Beta DNS Problem
- Replies: 5
- Views: 851
Hi SomeOneInEurope, Thanks for the report. Could you please post a copy of your routing table and ipconfig after disconnecting? To get these, open a Command Prompt and type in the following each followed by Enter: route print ipconfig -all You may with to email these to us instead as this is a publi...
- by Eric
- Mon Aug 19, 2019 10:33 am
- Forum: Viscosity Support (Windows Version)
- Topic: Pre-Logon Connect
- Replies: 3
- Views: 662
Hi datevat,
This is currently not possible with Viscosity but is a planned feature.
Regards,
Eric
This is currently not possible with Viscosity but is a planned feature.
Regards,
Eric
- by Eric
- Fri Aug 16, 2019 12:23 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Remote Desktop constantly reconnects when over OpenVPN
- Replies: 1
- Views: 523
Hi Greg, I'm afraid if the problem is not occurring with the firewall down, the firewall is most likely dropping or blocking the connection unintentionally after a period of time. The only other possibility could be that your Internet connection may be dropping out, a short dropout could cause an RD...
- by Eric
- Tue Aug 13, 2019 10:18 am
- Forum: Viscosity Support (Mac Version)
- Topic: Synology Let's authenticate authentication failure
- Replies: 2
- Views: 905
Hi russcus, You should not be using your let's encrypt certificate as the CA for your connection. Please go back to the OpenVPN Server settings on your server and click Export Configuration to get the CA you should be using. If you're stuck where to find this, I recommend going through our guide onc...
- by Eric
- Mon Aug 12, 2019 9:17 am
- Forum: Viscosity Support (Windows Version)
- Topic: Office products cannot connect when VPN active
- Replies: 1
- Views: 631
Hi wellumies, I find it quite disturbing that Office and other Windows products would require an identified network to work, however this is actually quite simple to test with Viscosity. You can effectively spoof a gateway, making the connection "Public" by default (can be switched once connected), ...
- by Eric
- Fri Aug 09, 2019 7:39 pm
- Forum: Viscosity Support (Windows Version)
- Topic: DNS Resolution Issues
- Replies: 6
- Views: 5078
Hi djlk, Search for "View Network Connections" from your Start Menu, then you can right click and disable adapters. This sounds like you may have a different issue then, please feel free to post a copy of your log and we can take a look - https://sparklabs.com/support/kb/article/viewing-the-openvpn-...
- by Eric
- Fri Aug 02, 2019 12:59 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Manual setting local network IP
- Replies: 2
- Views: 753
Hi Sparven, Your VPN Provider assigns you a local IP and Netmask when you connect, not Viscosity. In the same way connecting to a friends WiFi, their router would assign you an IP and Netmask, not your laptop. You would need to contact your VPN Provider for more information about this - https://spar...
- by Eric
- Thu Aug 01, 2019 12:18 pm
- Forum: Viscosity Support (Windows Version)
- Topic: CLR20r3 viscosityservice.exe
- Replies: 9
- Views: 1285
Hi KStroSec, Could you please download the offline runtime .NET installer from here and run it, selecting to repair/reinstall if prompted - https://dotnet.microsoft.com/download/dotnet-framework/net48 It looks like you are using an older version of Windows or .NET, if you are not comfortable using t...