Search found 907 matches

Search found 907 matches Page 5 of 91
by Eric
Thu Jun 20, 2019 12:00 pm
Forum: Viscosity Support (Windows Version)
Topic: Updating Viscosity on multiple devices
Replies: 5
Views: 2949

Hi datevat,

Viscosity's Installer is already trying to stop the service before replacing it and start the service again at the end of installation/update. There are no additional commands that need to be added.

Regards,
Eric
by Eric
Wed Jun 19, 2019 11:30 am
Forum: Viscosity Support (Windows Version)
Topic: Updating Viscosity on multiple devices
Replies: 5
Views: 2949

Hi datevat, Please refer specifically to the following which has some general information on updating with package managers and also contains some information on how to stop/start the service using command line - https://sparklabs.com/support/kb/article/deploy-viscosity-windows-under-a-gpo-group-pol...
by Eric
Tue Jun 18, 2019 10:20 am
Forum: Viscosity Support (Windows Version)
Topic: Updating Viscosity on multiple devices
Replies: 5
Views: 2949

Hi datevat,

This sounds like a permissions issue on the user running the installer. We have some information here that might help - https://sparklabs.com/support/kb/article/deploy-viscosity-windows-under-a-gpo-group-policy-environment/

Regards,
Eric
by Eric
Wed Jun 05, 2019 6:30 pm
Forum: Viscosity Support (Windows Version)
Topic: have to login the connection?
Replies: 1
Views: 2103

Hi lifenxu,

Your VPN supplier should have provided you with a username and password to go with the connection. You will need to contact them for your username and password for the connection.

Regards,
Eric
by Eric
Thu May 30, 2019 11:33 am
Forum: Viscosity Support (Windows Version)
Topic: Problems with Asus Router and LZ4-V2
Replies: 2
Views: 908

Hi Michael, LZ4-v2 is still considered experimental so the Viscosity editor doesn't support it at this time. Compression in general with OpenVPN isn't recommended - https://community.openvpn.net/openvpn/wiki/VORACLE If you'd like to use it still, set Compression to Off in Viscosity, from here you ha...
by Eric
Tue May 28, 2019 11:43 am
Forum: Viscosity Support (Windows Version)
Topic: Metro App unable connect to internet
Replies: 5
Views: 1624

Hi NanoG6, It sounds like Microsoft Services may be being blocked, or the public IP address has been blacklisted by Microsoft services. I recommend you contact your VPN Provider for assistance with this. https://sparklabs.com/support/kb/article/how-do-i-find-out-who-my-vpn-provider-is/ Regards, Eric
by Eric
Thu May 23, 2019 12:24 pm
Forum: Viscosity Support (Windows Version)
Topic: Authenticator Seesion Name Missing (again)
Replies: 2
Views: 907

Hi pq,

This certainly wasn't intended, it looks like we had a regression issue when we fixed a related bug. We'll get a beta up shortly with the title restored as per the previous version - https://sparklabs.com/support/kb/article/using-viscosity-beta-versions/

Regards,
Eric
by Eric
Wed May 22, 2019 6:22 pm
Forum: Viscosity Support (Windows Version)
Topic: vpn flapping
Replies: 2
Views: 874

Hi carvo78, There is nothing in the logs that suggest instability, though there are a few things that should be addressed. The last warning about DNS means no DNS requests are happening through the VPN, the link in the log has more information about that. In regards to the Insecure cipher warning, t...
by Eric
Fri May 17, 2019 7:29 pm
Forum: Viscosity Support (Windows Version)
Topic: How to fix tls-remote in openvpn 2.4.4
Replies: 1
Views: 908

Hi quangvublog, It looks like you're using OpenVPN-GUI rather than Viscosity. I recommend you ask this question on the OpenVPN forums for help on how to update your configuration. In Viscosity, you can edit your connection, go to the Advanced tab and make the change you have mentioned there to resol...
by Eric
Wed May 15, 2019 12:45 pm
Forum: Viscosity Support (Windows Version)
Topic: (--tmp-dir) fails connecting
Replies: 1
Views: 795

Hi asalcedom,

Edit your connection and go to the Advanced tab, there delete the line starting with 'tmp-dir' and save your connection. You should have no need for the tmp-dir command.

Regards,
Eric
Search found 907 matches Page 5 of 91