Search found 1116 matches

Search found 1116 matches Page 3 of 112
by Eric
Thu Aug 26, 2021 6:09 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity Helper Connection Failed
Replies: 21
Views: 5991

[EDIT By SparkLabs] For anyone coming across this topic with the same issue, please find information on how to resolve this issue at the following link: https://www.sparklabs.com/forum/viewtopic.php?f=3&t=3039&p=9410#p9410 Hi cNone, Thanks for the feedback, we're investigating at the moment...
by Eric
Wed Aug 25, 2021 10:30 am
Forum: Viscosity Support (Windows Version)
Topic: No client ip
Replies: 2
Views: 1716

Hi Ray, You have something on this machine blocking access to the driver. Could you please try switching to the legacy driver by going to Preferences -> Advanced and changing the Adapter Type, then trying to connect again. In the mean time, I'd recommend uninstalling any software you don't need that...
by Eric
Tue Aug 17, 2021 9:28 am
Forum: Viscosity Feedback
Topic: Suggestion - Allow different icons/colors for different VPN configurations
Replies: 1
Views: 2989

Hi unixorn,

Thanks for the feedback, we do appreciate it. We'll add this to our feature request list.

Regards,
Eric
by Eric
Mon Aug 09, 2021 9:19 am
Forum: Viscosity Support (Windows Version)
Topic: Crash on App start
Replies: 1
Views: 2337

Hi justinl, A FailFast crash occurs before Viscosity can actually launch. This usually means you have a corrupt .NET install, or have some intrusive developer tools trying to attach themselves to .NET or Viscosity. Please see the forum posts below for some ideas that may help: https://sparklabs.com/...
by Eric
Fri Aug 06, 2021 10:00 am
Forum: Viscosity Support (Windows Version)
Topic: Can't connect to RDP after viscosity installation
Replies: 6
Views: 9301

Hi sullrich, We've seen reports on Azure VMs that DHCP fails after additional non-azure adapters are installed, for some reason Azures DHCP service cannot handle more than one adapter on a VM, you will need to contact Azure for support about this. To get around this, you will need to set a static IP...
by Eric
Wed Aug 04, 2021 12:20 pm
Forum: Viscosity Support (Windows Version)
Topic: windows 11 not working
Replies: 2
Views: 1873

Hi kreutzer1980,

Please update to the latest beta, this has a driver compatible with Windows 11 - https://sparklabs.com/support/kb/articl ... -versions/

Regards,
Eric
by Eric
Wed Jul 28, 2021 8:22 am
Forum: Goodies
Topic: Saved Passwords
Replies: 2
Views: 3339

Hi frankiem, Thanks for your contribution, we do appreciate it! There is another alternative though that may be easier than needing to run a script like this. Viscosity will pull preferences via GPO. You can push these via your own policies using the ADMX files provided here - https://sparklabs.com/...
by Eric
Mon Jul 19, 2021 9:35 am
Forum: Viscosity Support (Windows Version)
Topic: Username & Password
Replies: 1
Views: 1467

Hi elguappo,

You will need to contact your VPN Provider for a username and password, this will be whoever provided you with the connection you are trying to connect with - https://sparklabs.com/support/kb/articl ... ovider-is/

Regards,
Eric
by Eric
Mon Jul 19, 2021 9:34 am
Forum: Viscosity Support (Windows Version)
Topic: Connection is not reachable. Disconnecting.
Replies: 2
Views: 1999

Hi mloffer,

Please ensure you don't have any firewall software blocking ViscosityService or OpenVPN @ C:\Program Files\Viscosity.

Please also try updating to the latest beta - https://sparklabs.com/support/kb/articl ... -versions/

Regards,
Eric
by Eric
Mon Jul 19, 2021 9:32 am
Forum: Viscosity Support (Windows Version)
Topic: Beta 1.9
Replies: 21
Views: 11887

Hi Jason, I'm afraid this is a bug in the Windows 11 upgrade process some users are seeing where some system files are being corrupted. Please try downloading the latest VC redistributable below and running a repair. If this doesn't help, you may need to remove the Microsoft Visual C++ redistributab...
Search found 1116 matches Page 3 of 112