Soft Reset - delete adapter fixes it until next time

[Aaron]

Hi Chris,

I recommend running through the steps listed in the following forum post (assuming you’re seeing the same type of “CreateFile failed on TAP device via management” error in your connection log):

Network Adapter Error

Hi Staffan, The typical cause for this error is Endpoint Security Software (such as security monitoring software, antivirus software, firewall software, some VPN clients, enterprise management software, etc.) attaching to the VPN network interface and blocking it from activating. We have been seeing this issue crop up more just recently though (despite no changes to Viscosity), so there may be a updated third-party driver or Windows update that has recently come out that is causing more clashe…

Regards,
Aaron