Installing 1.7.5 on High Sierra

Got a problem with Viscosity or need help? Ask here!

Orlando

Posts: 1
Joined: Mon Oct 16, 2017 6:50 pm

Post by Orlando » Mon Oct 16, 2017 6:58 pm
Hi there,

When I try to update to 1.7.5 on a High Sierra macbook, either from within the app or by downloading directly, I get a "No mountable file systems" error. The download checksum matches the shasum okay - so the download hasn't got messed up.
Any advice on how to get it working?
Attachments
Screen Shot 2017-10-16 at 08.56.56.png
Screen Shot 2017-10-16 at 08.56.56.png (14.85 KiB) Viewed 6404 times

James

User avatar
Posts: 1978
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Oct 17, 2017 1:17 pm
Hi Orlando,

I'm afraid that is not something we've encountered before. It's unlikely to be an issue with the DMG, but either a bug in macOS 10.13.0 (in which case I recommend reporting it to Apple using the Bug Reporter) or a third party system extension causing issues mounting all DMG files on your system. I recommend trying the following:

1. Restart your computer.

2. If that doesn't help, check for third party system kernel extensions that may be causing a problem. You can get a list of such extensions by typing "kextstat | grep -v com.apple" into the Terminal (without the quotes). Also see:
https://discussions.apple.com/thread/38 ... 0&tstart=0

3. Try mounting the dmg directly from the Terminal, for example something similar to:
https://superuser.com/questions/19426/i ... tems-error

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
2 posts Page 1 of 1