Connection timeout 1.8.3b2

Got a problem with Viscosity or need help? Ask here!

sentience

Posts: 1
Joined: Thu Nov 28, 2019 3:37 pm

Post by sentience » Thu Nov 28, 2019 3:40 pm
My VPN connection was working fine this morning, but as of this afternoon the connection times out. My network connectivity is otherwise normal. Any suggestions?
Code: Select all
2019-11-28 15:32:30: Viscosity Mac 1.8.3b2 (1518)
2019-11-28 15:32:30: Viscosity OpenVPN Engine Started
2019-11-28 15:32:30: Running on macOS 10.15.1
2019-11-28 15:32:30: ---------
2019-11-28 15:32:30: State changed to Connecting
2019-11-28 15:32:30: Checking reachability status of connection...
2019-11-28 15:32:31: Connection is reachable. Starting connection attempt.
2019-11-28 15:32:31: OpenVPN 2.4.8 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Nov 21 2019
2019-11-28 15:32:31: library versions: OpenSSL 1.1.1d  10 Sep 2019, LZO 2.10
2019-11-28 15:32:31: Resolving address: [REDACTED].mynetgear.com
2019-11-28 15:32:31: Valid endpoint found: [REDACTED]:12974:udp
2019-11-28 15:32:31: WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitm for more info.
2019-11-28 15:32:31: TCP/UDP: Preserving recently used remote address: [AF_INET][REDACTED]:12974
2019-11-28 15:32:31: UDP link local: (not bound)
2019-11-28 15:32:31: UDP link remote: [AF_INET][REDACTED]:12974
2019-11-28 15:33:31: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2019-11-28 15:33:31: TLS Error: TLS handshake failed
2019-11-28 15:33:31: SIGTERM[soft,tls-error] received, process exiting
2019-11-28 15:33:32: State changed to Disconnected

James

User avatar
Posts: 1964
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Thu Nov 28, 2019 8:31 pm
Hi sentience,

Please refer to the suggestions in the following KB article:
https://www.sparklabs.com/support/kb/article/error-tls-error-tls-key-negotiation-failed-to-occur-within-60-seconds/

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
2 posts Page 1 of 1