Traffic doesn't get trough VPN

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maxh

Posts: 1
Joined: Mon Jan 25, 2021 9:58 am

Post by maxh » Mon Jan 25, 2021 10:05 am
Hi,

I am using Viscosity 1.9 and I have been trying to access some local machines at my workplace but it seems that doesn't find the route or DNS is misbehaving.

All Traffic - Send All Traffic over the VPN
DNS Settings -> Split DNS

I tried Full DNS but the same result.

The only thing I could see is that both my router and VPN server has 192.168.0.1 has DNS Server.

Can be Viscosity forced to use one or another ?

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Jan 26, 2021 5:55 am
Hi maxh,

While you can instruct Viscosity to route all traffic into the VPN connection, the OpenVPN server needs to be configured to know what to do with it. It sounds likely in this case that the traffic is being routed through to the server, however it is dropping the traffic (either as it is not able to forward the traffic, or it is firewall restricted).

If you are the administrator of the OpenVPN server, I recommend checking that it is either set up to forward the VPN traffic (using direct routing, or using NAT), and that any firewall rules are set accordingly. Otherwise I recommend reaching out to your VPN administrator.

I also recommend running through the following troubleshooting steps just to ensure that your routing and DNS is configured correctly on Viscosity's side:
https://www.sparklabs.com/support/kb/ar ... connection

Cheers,
James
Web: https://www.sparklabs.com
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