I have a problem with my VPN

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Joined: Fri Apr 29, 2022 11:49 am

Post by henryevans » Fri Apr 29, 2022 11:51 am

I have a problem with my VPN, hope to find some advice here.

Got the VPN through my company for mac, including all relevant data. The VPN erstablishes successfully a connection each time and seems sending data out, but there is 0 traffic comming in.

Is there a problem with any setting ?

Any tipp is much appreciated!


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Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Fri Apr 29, 2022 12:41 pm
Hi henryevans,

Please try going through the following troubleshooting first - https://sparklabs.com/support/kb/articl ... connection

If the issue persists, we'd recommend contacting your VPN Provider (Company IT) for assistance.

Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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