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Got a problem with Viscosity or need help? Ask here!

kevcao

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Joined: Thu Aug 11, 2011 7:00 am

Post by kevcao » Thu Aug 11, 2011 7:21 am
Occasionally I would get "An unexpected error has occured (RuntimeError: thread already started)" when my Mac wakes from sleep. Hitting "Quit" kills all network connectivity. A reboot is required to restore connectivity.

I'm running OS X Lion and Viscosity 1.3.4 (1030)

peen

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Joined: Fri Aug 12, 2011 6:54 pm

Post by peen » Fri Aug 12, 2011 7:47 pm
FYI: I see this too, in Lion, but I click Continue and experience no further issues.

James

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Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Aug 16, 2011 2:02 pm
Hi All,

Thanks for the reports - it sounds suspiciously like Viscosity may be trying to start a connection twice for some reason (Lion may be sending Viscosity multiple wake notifications). I'll look into it and see if we can include a fix in the latest beta.

As peen mentions, you should be able to click Continue in most instances as a workaround.

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

MBHockey

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Joined: Tue Oct 11, 2011 7:30 am

Post by MBHockey » Tue Oct 11, 2011 7:32 am
I'm getting this error too in 1.3.4 on Lion

Will this be fixed in a non-beta version?

Clicking continue works sometimes, other times after i hit continue i have no more network access and have to reboot my Mac :\

Happens nearly every time I wake my Mac from sleep, especially if wifi is taking a few extra second to re-connect. Shouldn't Viscosity only attempt to reconnect to the VPN server once it knows you have an actual internet connection? Not as soon as merely waking the Mac?

James

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Posts: 1973
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Oct 11, 2011 8:13 pm
Hi MBHockey,

You can use the current beta version (which has no known issues) until we release a update:
http://www.thesparklabs.com/forum/viewt ... p=134#p134

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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