WARNING: Failed to renew DHCP IP address lease on TAP-Windows adapter: The system cannot find the file specified. (cod

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bluephoenix71

Posts: 1
Joined: Fri Apr 30, 2021 11:58 am

Post by bluephoenix71 » Fri Apr 30, 2021 3:04 pm
After enabling the WSL in Windows 10, this error appears evertime I try to login to Viscosity. Also the performance slowed down as well. I have to create another VPN profile for this to work. Please advise.

Eric

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Posts: 1062
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Fri Apr 30, 2021 4:11 pm
Hi bluepheonix71,

Please go to (Right click Start button) Device Manager -> Network adapters. Right click any Viscosity and Unknown adapters and select Uninstall. If the option is present, tick "Delete the driver software for this device".

Next, cold boot your computer. To do this, shut down, then power back up (don't just restart).

Finally, in Viscosity, go to Preferences -> Advanced, and if available, set the Adapter Type to Viscosity Virtual Adapter.

After all this, please try connecting again.

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
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