Viscosity 1.8 DNS Problem

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tahir

Posts: 2
Joined: Mon Sep 16, 2019 6:26 pm

Post by tahir » Mon Sep 16, 2019 6:31 pm
Hi,

Me and my colleagues are experiencing internet problems on 1.8 after connecting to our VPN.

This is specifically on the new 1.8 version for windows. It works fine on version 1.7.12.

The network is only reachable with IP's. The dns resolving isnt working.

With Kind regards

Eric

User avatar
Posts: 906
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Mon Sep 16, 2019 7:00 pm
Hi tahir,

Could you please post a copy of your log after connecting and we can see what is going on - https://sparklabs.com/support/kb/article/viewing-the-openvpn-log/

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

tahir

Posts: 2
Joined: Mon Sep 16, 2019 6:26 pm

Post by tahir » Tue Sep 17, 2019 5:37 pm
Hi Eric,

I have sent you the logs over mail.

With regards,

Tahir

Eric

User avatar
Posts: 906
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Tue Sep 17, 2019 11:18 pm
Hi Tahir,

Thank you very much for emailing that information. We have identified a bug that is preventing IPv6 DNS servers from being set in some conditions. We have released a new beta which should resolve this issue. Please try updating to the latest beta, we would highly appreciate any feedback if the issue is resolved or not with it - https://sparklabs.com/support/kb/article/using-viscosity-beta-versions/

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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