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Viscosity 1.8 DNS Problem

Posted: Mon Sep 16, 2019 6:31 pm
by tahir
Hi,

Me and my colleagues are experiencing internet problems on 1.8 after connecting to our VPN.

This is specifically on the new 1.8 version for windows. It works fine on version 1.7.12.

The network is only reachable with IP's. The dns resolving isnt working.

With Kind regards

Re: Viscosity 1.8 DNS Problem

Posted: Mon Sep 16, 2019 7:00 pm
by Eric
Hi tahir,

Could you please post a copy of your log after connecting and we can see what is going on - https://sparklabs.com/support/kb/article/viewing-the-openvpn-log/

Regards,
Eric

Re: Viscosity 1.8 DNS Problem

Posted: Tue Sep 17, 2019 5:37 pm
by tahir
Hi Eric,

I have sent you the logs over mail.

With regards,

Tahir

Re: Viscosity 1.8 DNS Problem

Posted: Tue Sep 17, 2019 11:18 pm
by Eric
Hi Tahir,

Thank you very much for emailing that information. We have identified a bug that is preventing IPv6 DNS servers from being set in some conditions. We have released a new beta which should resolve this issue. Please try updating to the latest beta, we would highly appreciate any feedback if the issue is resolved or not with it - https://sparklabs.com/support/kb/article/using-viscosity-beta-versions/

Regards,
Eric