when i turn off viscosity my internet is not working

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fizkult

Posts: 1
Joined: Tue Sep 17, 2019 8:15 pm

Post by fizkult » Tue Sep 17, 2019 8:18 pm
Hi, when i turn off viscosity my internet is not working. google chrome produces an error: dns_probe_finished_bad_config :?:

Eric

User avatar
Posts: 906
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Tue Sep 17, 2019 11:20 pm
Hi fizkult,

Could you please send us a copy of your log once disconnected - https://sparklabs.com/support/kb/article/viewing-the-openvpn-log/

Also, could you please send us a copy of your ipconfig. To get this, open Command Prompt, then type the following and press Enter:

ipconfig -all

Please note this is a public forum so you may wish to email us this information instead if it contains any sensitive information - [email protected]

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
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