OpenVPN Subsystem Not starting

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Joined: Fri Mar 01, 2019 4:15 am

Post by TheRealBill » Fri Mar 01, 2019 4:19 am
Code: Select all
2019-02-28 10:38:35: ---------
2019-02-28 10:38:35: State changed to Connecting
2019-02-28 10:38:35: Checking reachability status of connection...
2019-02-28 10:38:35: Connection is reachable. Starting connection attempt.
2019-02-28 10:38:40: The OpenVPN subsystem could not be started.
2019-02-28 10:38:40: State changed to Disconnected
2019-02-28 11:07:17: Viscosity Mac 1.7.14 (1480)
2019-02-28 11:07:17: Viscosity OpenVPN Engine Started
2019-02-28 11:07:17: Running on macOS 10.14.3
2019-02-28 11:07:17: ---------
I've seen references to this in the past but for those reports running newer version seemed to fix it for them. Given I am running the current version, that won't work for me. ;) Any tips on how to see why it isn't starting?


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Post by James » Fri Mar 01, 2019 8:06 pm
Hi TheRealBill,

It likely points to a problem with the connection's configuration. Normally you should see an error message regarding the problem from OpenVPN, however in some cases no message may be available. If you'd like for us to take a look at the configuration, please post it here (you're encouraged to censor out any sensitive details first) and we'll see if anything stands out.

You can view the configuration data for your Viscosity connection by opening Viscosity’s Preferences window, holding down the Option key on your keyboard, right-clicking (or control-clicking) on your connection, and selecting “View Configuration Data”.

Besides that, it could point to the OpenVPN process being unable to start. Try restarting your computer (to ensure there is no resource contention), and ensure that there is no third party software that may be preventing OpenVPN from running (such as firewall or other security software).

James Bekkema
Viscosity Developer

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