The OpenVPN subsystem could not be started

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gtvsupp

Posts: 2
Joined: Tue Nov 09, 2021 4:43 am

Post by gtvsupp » Tue Nov 09, 2021 5:06 am
Hello,

I'm running MacOS 11.6.1 and installed Viscosity 1.10 (1582). I can start Viscosity and download connection profiles from the server. However, when I attempt to make a connection I receive:
2021-11-08 12:31:46: State changed to Connecting
2021-11-08 12:31:46: Checking reachability status of connection...
2021-11-08 12:31:46: Connection is reachable. Starting connection attempt.
2021-11-08 12:31:46: Use --help for more information.
2021-11-08 12:31:46: The OpenVPN subsystem could not be started.
2021-11-08 12:31:46: State changed to Disconnected (OpenVPN System Failure)
I've reinstalled Viscosity, restarted the machine, and verified that
Code: Select all
/Library/Application\ Support/Viscosity/viscosity_openvpn --version
and
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/Library/Application\ Support/Viscosity/viscosity_openvpn_2_4 --version
return OpenVPN versions 2.5.4 and 2.4.11, respectively.

These are the config parameters that are being used:
Code: Select all
verb 6
web-ca web-ca.crt
data-ciphers-fallback AES-256-CBC
push-peer-info
duplicate-cn
reneg-sec 604800
tls-version-min 1.2
server-poll-timeout 4
static-challenge "Enter Authenticator Code" 1
The server shows no connection attempts in its log so I believe that the client is not sufficiently starting. Is there anything else that can be checked?

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Nov 09, 2021 1:14 pm
Hi gtvsupp,

The "duplicate-cn" command is an OpenVPN server-side command only: it cannot be used client side. Please remove it and try connecting again.

Information on how to edit advanced commands can be found at:
https://www.sparklabs.com/support/kb/ar ... -commands/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs

gtvsupp

Posts: 2
Joined: Tue Nov 09, 2021 4:43 am

Post by gtvsupp » Wed Nov 10, 2021 2:48 am
Thanks so much! That resolved the issue.
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