Impossible to connect Viscosity suddenly

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banzaii

Posts: 3
Joined: Tue Jan 04, 2022 12:55 am

Post by banzaii » Tue Jan 04, 2022 1:02 am
Hi !

I have this bug since this morning, maybe after the last update of macOs Catalina 10.15.7.
I have re launch the soft and re imported the OpenVPN certificate of my provider, but the bug is still there.

Please see the logs in attach

Best regards
Attachments
viscosity-Logs.txt
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James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Jan 04, 2022 1:27 pm
Hi banzaii,

You can find more information about the error message you're receiving in the log at:
https://www.sparklabs.com/support/kb/ar ... 0-seconds/

I'm afraid to resolve the issue you'll likely need to get in touch with your VPN Provider.

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs

banzaii

Posts: 3
Joined: Tue Jan 04, 2022 12:55 am

Post by banzaii » Wed Jan 05, 2022 12:01 am
Hi !

Effectively, I have revoqued the old certificate from my provider and recreate one, and now all works well

Thank you !

Best regards
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