Unable to understand what's needed

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chrisbulow

Posts: 2
Joined: Thu Apr 20, 2023 1:26 am

Post by chrisbulow » Thu Apr 20, 2023 3:44 pm
Apologies; I'm not technical, so although I've tried getting help reading the forums here and checking again the online help, I still can't see what details aI need to put where in the client.

I currently have a VPN setup under Network/VPN and I just need to know where I can setup the same thing (I'm told it's an L2TP VPN) as attached. I've tried the various options in the client as I just seem to need to put in a login name/password to get this woking as it does via the Mac but they all seem to need a file or something?

Can anyone assist please. Thanks
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James

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Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Sat Apr 22, 2023 7:40 pm
Hi chrisbulow,

Viscosity supports the OpenVPN protocol, I'm afraid it does not support the L2TP protocol. For more information please see:
https://www.sparklabs.com/support/kb/ar ... n-to-vpns/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
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chrisbulow

Posts: 2
Joined: Thu Apr 20, 2023 1:26 am

Post by chrisbulow » Sat Apr 22, 2023 7:49 pm
Ah, OK. Thanks. You can close this ticket in that case.
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