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No internet connection after disconnecting a VPN
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lin_qut
- Posts: 1
- Joined: Wed Dec 18, 2024 9:17 pm
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by lin_qut » Wed Dec 18, 2024 9:21 pm
Hi team, I would like to report that I am suffering the issue as title. It seems the issue emerged after I updated the app to the latest version, Mac 1.11.4. I have to disconnect my wifi and connect again every time I use VPN to get my internet connection back. Could you please have a look at this when convenient? Thank you.
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James
- Posts: 2376
- Joined: Thu Sep 04, 2008 9:27 pm
Post
by James » Sat Dec 21, 2024 11:12 am
Hi lin_qut,
This likely indicates there is a clash between one or more routes associated with the VPN connection and your local network. Please refer to the following article for how to resolve this:
https://www.sparklabs.com/support/kb/ar ... connected/
Cheers,
James
This likely indicates there is a clash between one or more routes associated with the VPN connection and your local network. Please refer to the following article for how to resolve this:
https://www.sparklabs.com/support/kb/ar ... connected/
Cheers,
James
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Support: https://www.sparklabs.com/support
Bluesky: https://bsky.app/profile/sparklabs.com
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