Hey folks. I get immediately disconnected when trying to connect to my work’s VPN. Always worked before but with the latest update and also upgrading to Windows 11 I’m getting this weird error now.
Any ideas?
Jan 22 7:54:44 PM: State changed to Connecting
Jan 22 7:54:44 PM: Viscosity Windows 1.11.4 (1835)
Jan 22 7:54:44 PM: Running on Microsoft Windows 11 Enterprise 64 bit
Jan 22 7:54:44 PM: Running on .NET Framework Version 4.8.09032.533320
Jan 22 7:54:45 PM: Checking reachability status of connection…
Jan 22 7:54:45 PM: A**ddress Resolution failed with the following error: Service Error: Unable to verify requesting process**
Jan 22 7:54:45 PM: Connection is not reachable. Disconnecting.
Jan 22 7:54:45 PM: State changed to Disconnecting (Not Reachable)
Jan 22 7:54:45 PM: State changed to Disconnected
This indicates there is a problem with the Viscosity executable (it’s not passing signature checks). It could mean your install is corrupted, it could indicate a third-party security tool is causing problems, or if this is a workplace managed computer it could be a restriction put in place.
If that doesn’t help, check for any security tools you have installed on the computer, such as antivirus, firewall, and other endpoint security software. Try temporarily uninstalling any matching software and see if the problem continues.
Finally, if you’re still stuck and this is a workplace managed machine (which seems likely as it’s running Windows 11 Enterprise), reach out to your IT administrator and see whether they have any restrictions in place or whether any endpoint management software could be interfering.
Regards,
Aaron
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